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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Neal

Heather Neal

August 28, 2026

5  out of  5
rating by Heather Neal
"Jim is like family. He's always available by phone to assist with questions and concerns. He's always checking in on us."
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Nicholson Neal

August 28, 2026

5  out of  5
rating by Nicholson Neal
"Jim is a top notch insurance agent. He goes above and beyond in all aspects. He is always going the extra mile for clients and neighbors (even if they aren't clients)."
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Lisa Hardwick

August 28, 2026

5  out of  5
rating by Lisa Hardwick
"Such a wonderful agent! Always answers my questions and takes time to make sure I understand."
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Keith Boyd

August 21, 2026

5  out of  5
rating by Keith Boyd
"Jim always has my back on my insurance needs"
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Meghan Lund

August 20, 2026

5  out of  5
rating by Meghan Lund
"You’ve heard of Jake from State Farm, but wait til you meet JIM from State Farm.

Working with him is like having a head coach for your finances. He’s sharp, confident, and always focused on strategy.

Instead of just tossing generic policy options at me, Jim looked at my full picture and told me exactly what moves to make. He laid out a strategy for my auto and home coverage, explained the risk management behind every single line item, and helped me save cash.

If you want a State Farm agent in Hendricks County who leads with authority, plays offense with your money, and tells you what you need to hear instead of just selling you a policy, go see Jim. Not Jake.

Jim wears the khakis better, too."
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Mika Baxter

July 30, 2026

5  out of  5
rating by Mika Baxter
"Very charismatic, and keeps things simple!"
We responded:
"Mika,
Thank you for your five-star review, it means the world to us!!!!!!!!!!"
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Kimberly Wright

July 30, 2026

5  out of  5
rating by Kimberly Wright
"Professional helpful"
We responded:
"Kimberly,
Thank you for your Five-Star Google Review and kind words - it means the world to me and my team !!!!!!!!!!"
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Jason Warner

July 25, 2026

5  out of  5
rating by Jason Warner
"Jim has been a wonderful insurance agent! He has been there every time I've needed him—whether it was purchasing a new vehicle, making changes to my policies, or, unfortunately, dealing with the aftermath of an accident. He is incredibly knowledgeable, responsive, helpful, and personable, and he always takes the time to answer my questions and make sure I understand my options. One of the things I appreciate most about Jim is that he's the kind of person you genuinely enjoy talking with. He's intelligent, insightful, and easy to have a conversation with, making what could otherwise be a routine insurance call a pleasant experience. It's rare to find someone who combines such professional expertise with genuine warmth and integrity. I highly recommend Jim to anyone looking for an insurance agent they can truly trust."
We responded:
"Jason,
Thank you for your Five-Star Google review, kind words of praise, and for being a great policy holder for all these years - you are the best !!!!!!!!!!
"
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Nora Flanagan

July 25, 2026

5  out of  5
rating by Nora Flanagan
"Jim is knowledgeable, friendly, and always goes above and beyond to help. He makes the insurance process easy and truly cares about his customers. Highly recommend Jim Flanagan State Farm!"
We responded:
"NORA YOU ARE NUMBER ONE
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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Jeffrey & Jennifer Weinert

July 25, 2026

5  out of  5
rating by Jeffrey & Jennifer Weinert
"When it was time to add our adolescent drivers to our insurance plan, Jim Flanagan was very helpful and knowledgeable; a pleasure to work with. We would definitely recommend working with him for your insurance needs."
We responded:
"Weinert's
Thank you for your kind words of praise and the five star Google review - it means so much hearing this come from you guys.
"
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Levi S

July 24, 2026

5  out of  5
rating by Levi S
"Jim is a great agent and he is always very helpful when I need to make a change to my policy. I recently bought a truck and he was able to get everything I needed to be able to drive it home the day I bought it. Highly recommend Jim Flanagan! Thanks!"
We responded:
"Levi,
Thank you for your kind words of praise and Five-Star Google review - it means the world to me - you are a great customer and an even better person!"
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Brian Castle

July 24, 2026

5  out of  5
rating by Brian Castle
"Jim always takes care of his clients!"
We responded:
"CBC"
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Elizabeth Buehler

July 24, 2026

5  out of  5
rating by Elizabeth Buehler
"I've known Jim Flanagan for nearly two decades, and you won't find a guy who cares more about his clients. THIS is the guy you want in your corner when you need your SF agent!"
We responded:
"Lizzie,
Thank you for your Five-Star Google review, kind words, and for being a great friend - take care and hope to see you soon !!!!!!!!!!"
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Marla

July 24, 2026

5  out of  5
rating by Marla
"Jim is a great agent. He is personable, knows his insurance and is a genuine person. Give him a call; you won’t be sorry!"
We responded:
"MARLA YOU ARE NUMBER ONE !
Thank you for your Five-Star Google review !!!!!!!!!!!!!!!!!!!!!"
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SCOTT RILEY

July 21, 2026

5  out of  5
rating by SCOTT RILEY
"I've been working with Jim Flanagan's State Farm location since 2012. It's always been a pleasure working with Jim, highly recommend for your insurance needs."
We responded:
"Scott,
It has been a LOOOOOONG time and thank you for being such a great customer and for your kind words of praise - take care my friend !!!!!!!!!!"
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Matt Roth

June 29, 2026

5  out of  5
rating by Matt Roth
"Without Jim’s personal service, we would have left State Farm for other insurance. We’re grateful to have a trusted local face to our home and auto policies."
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Kelly Sutton

June 14, 2026

5  out of  5
rating by Kelly Sutton
"Jim Flanagan has been our State Farm Agent for many years and I always receive exceptional service from him and his agency! Tonight, I was finishing up at a dealership with my son who was buying his first truck. The SF app was not working so I contacted Jim and he was able to get what we needed done so he could drive off the lot tonight. This was during non-business hours!! We appreciated it very much!! We know that this might not always be possible, but we appreciated Jim going above and beyond to get my son insurance so we didn’t have to leave the lot and come back on Monday! Highly recommend Jim!!"
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Connor

June 10, 2026

5  out of  5
rating by Connor
"Jim is your guy for any insurance needs!! The nicest and the realest insurance agent you’ll find in the Indy region, he’s helped me several times."
We responded:
"Connor,
Thank you so much for the Five-Star review and your kind words.
You are the best my man and I look forward to continuing take care of all of your insurance needs right here in Plainfield, Indiana, Hendricks County Indiana, Central Indiana!!!!!"
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Bradley Gill

June 9, 2026

5  out of  5
rating by Bradley Gill
"Jim is the reason I have been with State Farm for so long and continue to choose them. He has helped me and my family navigate the insurance world. He has so much knowledge and gets you what you need ! I can’t recommend him enough. Thank you Jim for always being there for me and my family when we needed you the most !"
We responded:
"My man, thank you for the Five-Star review and your kind words, it means the world to me and my office!
We've known each for a couple decades now, almost your whole life and I am so honored and proud to be your number one State Farm Agent for all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance) right here in Plainfield, Indiana, Hendricks County Indiana, Indianapolis, Indiana, Central Indiana.
Take care buddy !!!!!!!!!!"
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Emily Scharlau

June 8, 2026

5  out of  5
rating by Emily Scharlau
"Jim has always provided exceptional support for any of my needs. If you are searching for someone, he is definitely your guy. Yah you for always making sure I’m taken care of!"
We responded:
"ShamWOW!
Thank you so very much for your Five-Star review and your kind kewl words of praise !!!!!
You are the best, I am so honored, proud, and blessed to be your number one go to State Farm Agent guy right here in Plainfield, Indiana, Indianapolis Indiana, Hendricks County Indiana, Central Indiana. All of your Insurance needs handled under one roof and one dude! Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance)!
Whatever you need and whenever you need Emily we are here for you my friend !!!!!!!!!!"
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Tom Hammond

June 7, 2026

5  out of  5
rating by Tom Hammond
"Jim is one of the best agents I have worked with - he always pulls through with great rates and service !"
We responded:
"Tom,
I'm number one!
No No No, you are number one my friend !!!!!
Thank you for the Five-Star review and your kind words of priase!
Take care my friend and thank you again !!!!!"
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Joe Lund

June 7, 2026

5  out of  5
rating by Joe Lund
"Jim has been a great insurance agent to work with. He’s knowledgeable, responsive, and always takes the time to answer any questions I have. The customer service has been excellent, and I feel confident knowing my insurance needs are in good hands. Highly recommend Jim and his team!"
We responded:
"Joe,
You are the best ever my man !
Thank you for the Five-Star review and your kind words of praise!
Taking care of you and your family and all of your Insurance needs is my honor and privilege - Thank you for entrusting me to handle same !"
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Hannah Penry

June 6, 2026

5  out of  5
rating by Hannah Penry
"Jim is the best insurance agent and he really prioritizes customer service. My family and I have known him forever!"
We responded:
"Hannah,

You are the BEST !!!!!!!!!!
Thank you for the Five-Star review and your kind words.
What a special thing it is having known you your entire life and taking care of you and your family's insurance needs that entire time - what an honor!
"
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Francine Lewis

June 6, 2026

5  out of  5
rating by Francine Lewis
"Jim is truly a lifesaver. Can’t imagine my life without him. He Helped my partner save so much on insurance. He made sure we were covered even in the light of unforseen personal issues and now my partner and I are taking a trip to San Diego in my new Mercedes."
We responded:
"Francine,
WOW / AWESOME / KEWL,
What a neat review - thank you for that Five-Star review!!!!!
I am beyond elated with the news of your savings and the trip to San Diego and the new whip.
And when you and your partner are enjoying a beautiful sunset on La Jolla Shores, right after dinner at The Marine Room, please say Jim Flanagan State Farm Agent three times really fast and like a good neighbor, or BeetleJuice, i'll be there!"
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E Hayes

June 6, 2026

5  out of  5
rating by E Hayes
"Jim was a great help to me with getting my auto and home insurance needs met at reasonable cost."
We responded:
"Sir Hayes,
Thank you ever so much for the Five-Star review.
I am so happy that we were able to take care of all of your insurance needs from Automobile Insurance (Auto Insurance) to Homeowners Insurance (Home Insurance).
We look forward to taking care of you for years to come!!!!!!"