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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Benjamin Waddell (Ben Waddell Motorsports)

Benjamin Waddell (Ben Waddell Motorsports)

September 12, 2024

5  out of  5
rating by Benjamin Waddell (Ben Waddell Motorsports)
"Just a pleasure to work with. Walked me through every step. Didnt have any questions to ask as he covered everything. Great energy! Would recommend 10/10"
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Tyler Bennett

September 9, 2024

5  out of  5
rating by Tyler Bennett
"My family worked with Jim for a long time and he never let us down. He's everything you could want from an insurance agent. Everyone at that office is knowledgeable, and they know how to explain what they know to you in a way that is easy to understand, regardless of what level of understanding you enter the conversation with."
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Jaime Bernard

September 4, 2024

5  out of  5
rating by Jaime Bernard
"My family has been with Jim for 20+ years. Jim and his team are professional and kind, which makes dealing with them a breeze."
We responded:
"Jamie, You are the best - thank you for your words and thank you even more for being a great loyal customer!!!!!"
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Joseph Lansberry

September 1, 2024

5  out of  5
rating by Joseph Lansberry
"This man has the patience of a saint! Answered all my questions like an absolute professional and made the process super easy, felt comfortable throughout all of it. Thank you!"
We responded:
"Joseph, Thank you for your kind words, we pride ourselves on customer service "second to NONE" and thank you for recognizing that!!!!!!!!!!"
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Aaron Nance

August 30, 2024

5  out of  5
rating by Aaron Nance
"Office is very friendly and helpful."
We responded:
"Aaron, Thank you for your kind words. "
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kevin norman

August 29, 2024

5  out of  5
rating by kevin norman
"Jim is a true insurance professional. He is knowledgeable, personable, and trustworthy. He can relate to people and draw on his experience to provide guidance. He cares about you and your specific needs. Great agent."
We responded:
"Kevin, Thank you for the great review and thank you for being such a great and loyal customer!!!!!!!!!!"
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Diana Ritter

December 7, 2023

5  out of  5
rating by Diana Ritter
"BEST AGENT EVER! Thorough, knowledgeable and efficient on all points. And that is everyone employed here. Love this team!"
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Logan Hughes

August 26, 2023

5  out of  5
rating by Logan Hughes
"Detail oriented and knows the coverages inside and out when you have questions. Highly recommend. He’s been my agent for almost two decades."
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Ashley Echevarria

January 20, 2022

5  out of  5
rating by Ashley Echevarria
"I tell anyone I know who needs insurance to visit Jim from State Farm. Very friendly, honest and easy to talk with. He rolls out the red carpet for you and will answer any question you have. He put his customers first!"
We responded:
"Thank you Ashley!"
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Aaron Buehler

May 12, 2021

5  out of  5
rating by Aaron Buehler
"Jim is a very good guy and answers all of your questions."
We responded:
"Hey Aaron. Thank you so much for the 5 star review! We're so happy to hear that Jim could answer all your questions! We really appreciate you taking the time to share your experience!"
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Melissa Smith

August 31, 2019

4  out of  5
rating by Melissa Smith
"Good guy and and a comfortable person to talk to."
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Samuel Helton

August 14, 2019

5  out of  5
rating by Samuel Helton
"Jim is awesome! Anytime I have an issues he takes care of it quick! Thank you Jim!"
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J. M. Shwartz

February 13, 2018

5  out of  5
rating by J. M. Shwartz
"Best customer service!"
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L W

July 21, 2017

5  out of  5
rating by L W
"We've been with Jim since 2008 or 2009, I believe. He has been a gem from day one. We've had a variety of insurance needs over the years and he is always perfectly clear about what our coverage options are. We always receive paperwork to the same effect. I call whenever I have questions. Jim always either answers or returns my call promptly. It is our pleasure and relief to be State Farm Members. We moved away seven years ago and still retain Jim as our agent, as we have a great working relationship with him."
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Jeannine Spurgin

December 15, 2016

1  out of  5
rating by Jeannine Spurgin
"Failed to to disclose ,his policies coverage sold my family crap insurance coverage after being with State Farm 30 years. Will not go back to State Farm thanks to him"